Datacenter IT Support Manager

Data Center IT Support Manager – Permanent – Data Centers – €70-75,000 per year + bonus

Our client is rapidly emerging as a leading provider of advanced Cloud & AI infrastructure for global innovators.

As they continue to grow, they’re hiring a Data Center IT Support Manager to join their team based near Tallinn, Estonia. This is a fantastic opportunity for a professional in the data centre sector to advance their career within a globally recognised environment.

What you’ll do:

• Lead and manage L1, L2, IT infrastructure and Field Network Engineers supporting data center IT infrastructure and GPU clusters and region IX colocations.
• Ensure high availability and reliability of GPU clusters and IT infrastructure
• Act as the primary escalation point for complex hardware, network, and operational incidents
• Monitor and drive SLA, KPI, and incident resolution performance across IT support services
• Oversee proactive maintenance, troubleshooting, and problem management activities

What you’ll need:

• Extensive experience managing technical support teams in a data center or similar critical infrastructure environment.
• Strong hands-on background in diagnosing and resolving server hardware issues, including GPU-based systems, fiber networks.
• Solid understanding of data center operations, server platforms, and enterprise networking principles.
• Practical experience with IT service management processes (ITIL / ITSM).
• Basic proficiency with Linux/Unix operating systems and command-line tools.

What you’ll get:

• Competitive compensation including bonus and stock options (level dependent)
• Career growth and learning opportunities
• Collaborative and innovative culture
• Opportunity to work on impactful AI projects
• International environment and talented teams
• Relocation support

Ready for your next project? Apply today and take the next step in your career.

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